Mission & Values

Family Promise of West Michigan helping families build stability and hope

Our Mission

To end homelessness, one family at a time, by engaging the community to work together to provide emergency shelter and basic needs to families with children who are experiencing homelessness and to provide additional programs to assist them in finding housing and sustaining their independence.

Families gaining stability and support through Family Promise programs

Our Values

  • Has Passion for Mission
  • Prioritizes Accessibility, Belonging and Community
  • Is Dedicated to Hospitality
  • Collaborates Intentionally
  • Is Hungry, Humble, and Smart
  • Assumes Good Intent
  • Strives for Excellence and Sustained Impact
Family Promise providing compassion, dignity, and hope for families in need

Our Priorities

Respond with compassion to the crises that often trigger first-time—and for many, only-time—homelessness, including job loss, illness, divorce, domestic violence, and other unexpected hardships.

Keep families together—including fathers and older boys—so parents can focus on rebuilding stability without the added trauma of separation.

Support families in securing sustainable, independent housing that puts them on a path toward long-term stability.

Connect parents with mentors, resources, and ongoing support to help them build the skills and confidence needed to achieve lasting self-sufficiency.

Reduce the trauma and stress children experience during homelessness by helping families find stability quickly and breaking the cycle of housing insecurity for good.

Family Promise of West Michigan built through community collaboration and compassion

Our History

In 1997, twelve Grand Rapids congregations came together to offer their facilities and volunteers to shelter families experiencing homelessness. Known as Greater Grand Rapids Interfaith Hospitality Network (IHN), the group was an affiliate of a larger network of shelters around the country. Ten years later, IHN joined the national organization and changed its name to Family Promise of West Michigan. We are united in our efforts to help end homelessness, one family at a time.

The Impact

Because of our community-driven model, the success families experience at Family Promise of West Michigan has been remarkable.

90%

of families find a place to call home

90%

of families that found housing remain stably housed

4,000+

families helped

10,000+

children impacted

Together, We Make It Happen

It takes a village of support to make this possible each year.

3,500

volunteers

150+

congregations

100+

businesses

What can we help you find?

Need shelter or housing help right now?

Dial 2-1-1 to get connected with local resources immediately, or visit our Get Help page for more information.

FAQs

Find quick answers about our programs, how to get help, volunteering, and how to get involved.