Receive support and resources to prevent homelessness before shelter is needed

Diversion Services

Keeping families safe during a housing crisis.

Early Intervention That Protects Families

When a housing crisis hits parents and children, Family Promise steps in as quickly as possible to keep them safe and reduce the stress placed on kids. This early intervention also preserves valuable shelter space for other families in urgent need.

Diversion services helping families maintain stability and independence

How the Program Works

Sometimes families are already without housing and are staying temporarily with relatives or friends. Family Promise works with each family to determine whether that arrangement is safe and sustainable, then provides the support they need to remain safely housed while working toward long-term solutions.

  • Safe Temporary Living: Our goal is to help families remain in short-term housing situations that are safe and supportive.
  • Stability Planning: Our team provides case management, resources, and guidance to strengthen the family’s path toward independence.
  • Path to Permanent Housing: While families stay temporarily with loved ones, we work alongside them to secure their own permanent housing.

What Families Receive:

Family Promise of West Michigan helps families facing housing crises with care and compassion. We prevent homelessness and guide families toward stability, essential resources, and a hopeful future.

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Essentials

Basic needs items, if available

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Program Access

Case management and child-focused programs

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Resources

Guidance and support for the transition to permanent housing

Impact & Outcomes

Through diversion support, families avoid entering shelter altogether, keeping children in safe, stable homes. By addressing housing challenges early, shelter space is preserved for those in urgent crisis, and families gain the tools and resources needed to maintain long-term stability.

Families remain safely housed and children continue to grow in stable environments

Shelter space is preserved for families in immediate crisis

Families gain skills and resources to maintain housing stability long-term

Father lifting his smiling young daughter, illustrating early childhood support and diversion programs

Early Childhood Services

Young children experience homelessness differently from adults. Family Promise provides specialized support for kids, including:

  • Educational Resources: Navigation support to preschool programs, tutoring, and enrichment activities.
  • Social-Emotional Support:  Family engagement activities and parenting coaching to help children process stress.
  • Healthy Development: Support for physical, cognitive, and emotional growth, ensuring kids continue to thrive even in times of housing instability.

What can we help you find?

Need shelter or housing help right now?

Dial 2-1-1 to get connected with local resources immediately, or visit our Get Help page for more information.

FAQs

Find quick answers about our programs, how to get help, volunteering, and how to get involved.